Select Projects
We help our clients tackle their most pressing challenges, from creating new businesses to expand into target growth markets to re-imagining how customers interact with them across multiple channels and media.
Our focus is on delivering superior results by engaging with customers and market participants to uncover game-changing insights and breakthrough ideas.
01
Launching a new circular economy business
Our client aspired to develop sustainable new business models in strategic growth markets in response to growing consumer demand and regulatory pressure.
We launched a sustainable food delivery venture in the Asia Pacific region that unlocked >$1 billion per year in new revenue opportunity at scale.
02
Re-imagining the customer journey
Our client sought out to re-invent its omni-channel experience for grooms and their partners to help increase its share of the wedding market.
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We designed a digital tool for at home, on the go, and in-store use to guide grooms to their perfect look. We created a new branded experience which launched nationwide within six months.
03
Revolutionizing Commission Management
Our client aspired to drive process efficiency in commissioning management to deliver cost savings to the core business.
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We created a digital tool which transformed the experience in the field by integrating data from existing systems, providing accurate information real-time, yielding >$2 million in per year benefits.
04
Elevating Customer Experience and Activation
Our client was focused on serving veterans via a suite of different services. However, new customers received information in a fragmented way through over 1,000 websites, brochures, and 100-pg manual.
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We developed a streamlined, intuitive engagement model welcoming customers to the organization across a range of communications channels.
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